Before this was a company, it was three people working in facilities management and professional cleaning across Dubai. Years of it — commercial sites, residential buildings, handovers, the jobs nobody wants on a Friday afternoon.
What we kept seeing was the same thing. A cleaner sent out alone with no brief and no supervisor. A price quoted on the phone and a different one at the door. Clients who had no idea who to call when something was missed.
So we started Pure Shine Clean, registered here in Dubai, and built it around the things we wished had been in place when we were the ones holding the mop. Every job supervised. Every price agreed before we arrive. Someone you can actually reach.
Pure Shine Clean is run by its three founders. There is no head office between you and the people responsible for the work.
Mei brings 12 years in residential and facilities cleaning to Pure Shine Clean. Her background is in deep cleaning and post-construction work, and she has worked across villas and high-rise apartments throughout Dubai.
All three came from facilities management and professional cleaning across Dubai before starting this. They managed teams, handled complaints and saw exactly where the industry cuts corners.
If something goes wrong and the supervisor cannot resolve it, it goes to one of the founders. Not to a ticket queue, and not to someone reading from a script.
This is the part most cleaning companies in Dubai skip, and it is the part that decides whether a job is done properly.
Every assignment has a team leader present from start to finish. They brief the team on what you asked for, check the work against it, and walk through the property before anyone leaves.
A supervisor stays in direct contact with you throughout — before the visit to confirm details, and afterwards if anything needs following up. Not a call centre, not a shared inbox.
We send the number of cleaners the property actually needs rather than stretching one person across a job that takes three. Larger homes get a team, not a longer day.
These are not marketing lines. If we fail on any of them, tell us and we will put it right.
Tell the team leader before they leave and it is done again there and then. Notice something afterwards? Message us within 24 hours and we will come back.
We confirm the hours and the total before we arrive. No call-out fee, no charge for materials, no weekend surcharge, nothing added at the door.
We use professional products chosen to be safe in a family home. If you would rather we use your own — for allergies, or for delicate surfaces — tell us and we will.
All materials and equipment are included in the rate and arrive with the team. You are never asked to supply anything or discover a charge for it later.
Worth checking with any cleaning company you let into your home. We would rather put it on the page than wait to be asked.
Registered and licensed to provide cleaning services in Dubai. Our trade licence number is listed in the footer of every page on this site.
The company carries liability insurance covering the teams that attend your property. Details available on request for corporate and building management contracts.
Everyone who attends your property is legally permitted to work in the UAE. It is worth asking any cleaning company this before you let them through the door.
Send your area and property size on WhatsApp. We will come back with an honest number of hours and a price today.
